Create a Recommendations Action

Note :This legacy flow remains supported for backward compatibility.New integrations are recommended to use the Context Layer–based getActions() approach. check below

Omnichannel recommendations is an integrated product recommendations experience that is consistent across all platforms that you connect to Monetate. Whether a customer is viewing your storefront through a mobile app or your site, Omnichannel recommendations ensure a consistent experience.

You can set up a handler for an Omnichannel recommendations action by using two methods. The addEvents method defines the events that can trigger the action. The getActionsData method is then used as the trigger and requests the decision based on the defined events. getActionsData then returns a JSON object containing recommendations data that you can then handle in code.

Prerequisites

You must first create an Omnichannel experience in the Monetate platform for the methods to reference. Refer to Configure an Omnichannel Recommendations Action in the Monetate Knowledge Base for instructions.

Make note of the WHO settings because they correspond to events your code listens for. The example experience in this article uses the following WHO settings:

IP address is 1.0.0.2

Screen height is at least 500 pixels and screen width is at least 300 pixels

The example code in this article fulfills these conditions and will trigger the Omnichannel experience.

addEvent.

This method adds event data to the SDK's internal stack.

React Native

React Web

iOS

Android

addEvent(context: EventTypes, events: ContextData): void

The parameters are as follows:

context is name of the event.

events is the event data.

addEvent(context: EventTypes, events: ContextData): void

The parameters are as follows:

context is name of the event.

events is the event data.

addEvent(context: <ContextEnum>, event: <MEvent?>)

The parameters are as follows:

context is name of the event. (Required)

event is the event data. (Required)

public void addEvent(String context, Object event)

The parameters are as follows:

context is name of the event. (Required)

event is the event data. (Required)

You can use this method multiple times to add all the necessary events for an experience you might want to trigger. The example code uses multiple method calls to fulfill the experience requirements.

Code Example

React Native

React Web

iOS

Android

personalizationInstance.addEvent(EventTypes.ContextScreenSize, { width: 23, height: 34 });

personalizationInstance.addEvent(EventTypes.ContextIpAddress, {
  ipAddress: "10.0.0.2",
});

personalizationInstance.addEvent(EventTypes.ContextPageView, {
  url: "http://www.monetate.com/index.html",
  pageType: "Home"
});

personalizationInstance.addEvent(EventTypes.ContextScreenSize, { width: 23, height: 34 });

personalizationInstance.addEvent(EventTypes.ContextIpAddress, {
  ipAddress: "10.0.0.2",
});

personalizationInstance.addEvent(EventTypes.ContextPageView, {
  url: "http://www.monetate.com/index.html",
  pageType: "Home"
});

objPersonalization.addEvent(context: .ScreenSize, event: ScreenSize(height: 1000, width: 400))

objPersonalization.addEvent(context: .IpAddress, event: IPAddress(ipAddress: "192.168.1.52")) 

objPersonalization.addEvent(context: .PageView, event: PageView(pageType: "PDP", path: "n/a", url: "n/a", categories: [], breadcrumbs: []))

personalization.addEvent(EventTypes.ContextIpAddress, new IpAddress("1.0.0.0"));
personalization.addEvent(EventTypes.ContextPageView, new PageView("home", "test.com",new String[] {"categoies"} ,new String[] {"breadcrums"}));
personalization.addEvent(EventTypes.ContextScreenSize, new ScreenSize(1011, 2011));

getActionsData

This method sends the defined events to Monetate to trigger an experience. If the events fulfill the WHO settings of an experience, then that experience is triggered. A JSON object containing the experience response is then returned.

React Native

React Web

iOS

Android

getActionsData(actionType: Array<string>, includeReporting?: boolean) : Promise<any>

The parameter is as follows:

actionType is the type of action you want to request. You can specify one action or multiple actions in an array to handle.

includeReporting indicates whether the response will have impression reporting data.

getActionsData(actionType: Array<string>, includeReporting?: boolean) : Promise<any>

The parameter is as follows:

actionType is the type of action you want to request. You can specify one action or multiple actions in an array to handle.

includeReporting indicates whether the response will have impression reporting data.

getActionsData(requestId: <String>, includeReporting: <Bool>, arrActionTypes: <[String]>)

The parameters are as follows:

requestID is the request ID for the API.

includeReporting indicates whether the response will have impression reporting data.

arrActionTypes is the type of action you want to request. You can specify one action or multiple actions in an array to handle.

public String getActionsData(String[] actionTypes, boolean includeReports)

The parameters are as follows:

actionTypes is the type of action you want to request. You can specify one action or multiple actions in an array to handle.

includeReports indicates whether the response will have impression reporting data.

Code Example

React Native

React Web

iOS

Android

let recData;
personalizationInstance
  .getActionsData("monetate:action:OmnichannelRecommendation")
  .then(res => {
    recsData = res[0].actions;
  })
  .catch(error => {
    console.warn('Error!', error);
  });

let recData;
personalizationInstance
  .getActionsData("monetate:action:OmnichannelRecommendation")
  .then(res => {
    recsData = res[0].actions;
  })
  .catch(error => {
    console.warn('Error!', error);
  });

objPersonalization.getActionsData(requestId: "123456", includeReporting: false, arrActionTypes:["monetate:action:OmniChannelRecommendation"]).on{res in 
  if res.status==200 {
    self.handleRecommendations(res: res)
  } else {
  }
 }
}

String responseData = personalization.getActionsData(new String[]{"monetate:action:OmnichannelRecommendation"},true);

Full Code Example

React Native

React Web

iOS

Android

// Add Context / Events
// -----------------------------------------------------
personalizationInstance.addEvent(EventTypes.ContextScreenSize,
{
  width: 23,
  height: 34
});
personalizationInstance.addEvent(EventTypes.ContextIpAddress,
{
  ipAddress: "10.0.0.2",
});
personalizationInstance.addEvent(EventTypes.ContextPageView,
{
  url: "http://www.monetate.com/index.html",
  pageType: "Home"
});
// ----------------------------------------------------
// Get Actions
let recData;
personalizationInstance
  .getActionsData("monetate:action:OmnichannelRecommendation")
  .then(res =>
  {
    recsData = res[0].actions;
  })
  .catch(error =>
  {
    console.warn('Error!', error);
  });

// Add Context / Events
//-------------------------------------------------------------------------
personalizationInstance.addEvent(EventTypes.ContextScreenSize, { width: 23, height: 34 });

personalizationInstance.addEvent(EventTypes.ContextIpAddress, {
  ipAddress: "10.0.0.2",
});

personalizationInstance.addEvent(EventTypes.ContextPageView, {
  url: "http://www.monetate.com/index.html",
  pageType: "Home"
});

// Get Actions
// ----------------------------------------------------
let recData;
personalizationInstance
  .getActionsData("monetate:action:OmnichannelRecommendation")
  .then(res => {
    recsData = res[0].actions;
  })
  .catch(error => {
    console.warn('Error!', error);
  });

// Add Context / Events
//-------------------------------------------------------------------------
objPersonalization.addEvent(context: .ScreenSize, event: ScreenSize(height: 1000, width: 400))

objPersonalization.addEvent(context: .IpAddress, event: IPAddress(ipAddress: "192.168.1.52"))

objPersonalization.addEvent(
  context: .PageView,
  event: PageView(pageType: "PDP", path: "n/a", url: "n/a", categories: [], breadcrumbs: []))

// Get Actions
// ----------------------------------------------------
objPersonalization.getActionsData(
  requestId: "123456", 
  includeReporting: false,
  arrActionTypes: ["monetate:action:OmnichannelRecommendation"]
).on { res in
  if res.status == 200 {
    self.handleRecommendations(res: res)
  } else {
  }
}

private func handleRecommendations(res: APIResponse) {
  let data = JSON(res.data as Any)
  for item in data["data"]["responses"].arrayValue {
    if item["requestId"].string == res.requestId {
      for oneAction in item["actions"].arrayValue {
        if oneAction["component"].string == "iOS_InApp_Recs" {
          recProductArr.removeAll()
          self.recLabel.isHidden = false
          self.recLineSeperatorView.isHidden = false
          self.collectionView.isHidden = false

          for productDict in oneAction["items"].arrayValue {
            for cat in CategoryGeneratorforProducts.categories {
              for prdct in cat.products {
                if prdct.pid == productDict["id"].rawValue as! String {
                  prdct.recToken = productDict["recToken"].rawValue as? String
                  prdct.recSetId = productDict["recSetId"].rawValue as? Double
                  prdct.affinity = productDict["_affinity"].rawValue as? Double
                  prdct.rawAffinity = productDict["_rawAffinity"].rawValue as? Double
                  prdct.slotIndex = productDict["slotIndex"].rawValue as? Int
                  recProductArr.append(prdct)
                }
              }
            }
          }
          self.collectionView.reloadData()
          DispatchQueue.main.asyncAfter(
            deadline: .now() + 2.0,
            execute: {
              self.collectionView.reloadData()
            })
          return
        }
      }
    }
  }
}

Personalization personalization = new personalization(user, account);

// Events and context data
IpAddress ipAddress = new IpAddress();
ipAddress.setIpAddress("1.0.0.0");
ScreenSize screenSize = new ScreenSize();
screenSize.setHeight(1011);
screenSize.setWidth(2011);
PageView pageView = new PageView();
pageView.setPageType("Cartpage");
pageView.setUrl("https://www.monetate.com");

// addEvent
personalization.addEvent(EventTypes.ContextScreenSize, screenSize);
personalization.addEvent(EventTypes.ContextIpAddress, ipAddress);
personalization.addEvent(EventTypes.ContextPageView, pageView);

// getActionsData
String responseData;
new Thread(new Runnable()
{
  @Override
  public void run()
  {
    // Gets the responseData using getActionsData
    responseData = personalization.getActionsData(new String[]
    {
      "monetate:action:OmnichannelRecommendation"
    }, true);
    // Once you receive the responseData from getActionsData, use the Handlerand parse the required data from it 
    new Handler(Looper.getMainLooper()).post(new Runnable()
    {
      @Override
      public void run()
      {
        // Parse the received responseData, get the requiredData from it and use it accordingly
        try
        {
          // Example: textView.setText(requiredData);
        }
        catch (Exception ex)
        {
          // Catch any exception that occurs while parsing 
          ex.printStackTrace();
        }
      }
    });
  }
}).start();

You must handle the getActions method in a Thread or AsyncTask. To update the main thread, you can use either Handler or runOnUiThread. This full code example uses Thread and Handler to update the main thread and change the UI.

Recommendations using Context Layer

Note:The Context-based getActions() flow replaces the need to manually use addEvent and getActionsData when evaluating actions.

Supported SDK Versions

Android: 1.0.6-A or later

React-Native: 1.0.6-RN or later

Web: 1.0.6-W or later

iOS: 2026.01.06 or later

Using the new Context Layer–based approach, Recommendation Actions can be implemented using a single enhanced getActions() method. Below is the sample code snippet demonstrating this usage.

For detailed information on the enhanced getActions() flow, please refer to the Context and getActions sections.

Code Exmaple

iOS

Android

React-Native

Web

public func getActions(context:ContextObj, arrActionTypes:[String], includeReporting: Bool)

public void getActions(Context context, String[] actionTypes, boolean includeReports, ActionsCallback actionsCallback);

 async getActions(
        actionType: string | string[],
        context?: any,
        includeReporting: boolean = true,
        errorCallback?: (result: { status: "success" | "failed"; error?: unknown }) => void
    ): Promise<{ data: unknown; errors?: unknown }> {}

 async getActions(
        actionType: string | string[],
        context?: any,
        includeReporting: boolean = true,
        errorCallback?: (result: { status: "success" | "failed"; error?: unknown }) => void
    ): Promise<{ data: unknown; errors?: unknown }> {}

Full code Exmaple

iOS

Android

React-Native

Web

        //setting up context data
        let contextObj = ContextObj()
        contextObj.addIpAddress("1.0.0.0")
        contextObj.addPageDetails(pageType: "PDP", path: "n/a", url: "n/a", categories: [], breadcrumbs: [])
        contextObj.addScreenSizeData(screenHeight: 1000, screenWidth: 400)
        
       //Request Recommendation Action data
        objPersonalization.getActions(context: contextObj, arrActionTypes: ["monetate:action:OmnichannelRecommendation"], includeReporting: false)
            .on(success: { (actions) in
                    self.handleRecommendations(actions: actions)
            })
    }

//setting up context data       
Context context = new Context();
context.addIpAddress("1.0.0.0");
context.addScreenSizeData(1010, 2121);
context.addPageDetails("homepage", "https://www.monetate.com", new String[] {"categories-here"},new String[] {"breadcrums--here"},"test/path");

//Request Recommendation Action data		
personalization.getActions(context, new String[] {"monetate:action:OmnichannelRecommendation"}, false,new ActionsCallback() {	
	@Override
	public void onSuccess(String actions) {
	    // print the action data received here 
		System.out.println("Action data :"+actions);		
	}
	@Override
	public void onError(Exception e) {
		// prints the error/exception data received here 
		System.out.println("Ex :"+e);		
	}
});

const context = new Context();
context
    .addPageDetails()
    .url("www.monetate.com")
    .path(monetate.com)
    .pageType("home")
    .breadcrumbs(["Home"])
    .categories(["Homepage"]);
    
Personalization.getActions(
  ["monetate:action:OmnichannelRecommendation"], 
  context)
  .then((res: any) => console.log("Action [res]", res));